Frequently Asked Questions
Can I use the Sport and Scout together?
Yes. If the Sport system is set to default factory settings then the units will work together. Please note that the maximum range of the Sport may be reduced.
How do you turn on the SCOUT receiver and transmitter?
Hold magnet over ON/OFF switch till LED lights come on. Remove magnet and unit will remain on.
Note: Quickly swiping the magnet along the ON/OFF switch, generally will not work. That will generally end in the unit being quickly turned on then off.
Where can I find the magnet to turn on the Scout units?
The magnet can be found in the nylon pouch which is part of the lanyard.
How do I know the Scout battery status?
Low Battery: STAT light will blink rapidly when the battery is low.
Good Battery: STAT light blinks slowly when the battery is good.
Which is unit is best for clear visibility?
DiveTracker Scout will guide you when you are out of sight of the boat or exit point. Consider leaving the small receiver always attached to your B/C, so it is available when you need it.
How do I replace a lost/damaged retainer pin or O-ring on my Sport transmitter or receiver?
If you are local (near Monterey), just stop by our facility and we will provide you with the parts free of charge. You can also order replacement parts for a few dollars. Contact our Sport Diving Department at 831-384-8000 then dial option 4 or e-mail firstname.lastname@example.org
For frequent divers
You might prefer to use the Scout because it's smaller. Yet, if much of your diving is in low visibility, then the Sport will provide you with more confident directions at close range.
Teaching dive students, and use as rental equipment
The intuitive LED bar graph, and more narrow/defined beam angle of the Sport receiver makes it easier to operate for students and first-time users.
Limited visibility diving
At short range, the Sport provides you with a confident direction indication down to a distance of about 6 feet / 2 meters. The Scout may show the same maximum signal strength in all directions if you are closer than about 20 feet / 6 meters. For this reason, Sport is preferred for low visibility diving and in particular if you need to locate a specific point such as the anchor line.
Marking underwater equipment for recovery
The Sport transmitter has a battery life of about two weeks in the slowest ping setting. This compares to about two days for the Scout transmitter.
Diving in harbors, ponds and other confined locations
Echoes and generally strong signals can be a problem here. The 'low gain' setting of the Sport receiver helps you reject many of the echoes and improve performance in confined dive sites.
Operating in a swimming pool
Really, that won't work with either unit in most pools. The signals and echoes will be just too strong. A large, Olympic size pool might be the exception. We recommend the Sport here, always operated in its 'low gain' setting.
Operating over very large distances
The more defined beam pattern of the Sport receiver (30 degrees for Sport vs. 90 degrees for the Scout), somewhat stronger transmit signal and an extra high gain setting through an internal switch give the Sport a much greater range potential than Scout (1000ft / 300m max. for Scout; 4000ft / 1300m max. for Sport). However, be careful. In many cases, the maximum range is limited by environmental factors such as ray bending, path blockages and background noise to much less than the stated maximums. For general diving, we find the range of both Scout and Sport to be sufficient.
Least probability of flooding
The Scout has the definite advantage here. Flooding is almost, or possibly entirely unheard of. I can't personally remember a single case. That is because the housing is so small, and it's O-ring is relatively thick in comparison to the housing diameter. This makes the Scout a very forgiving mechanical design. With Sport, we do get the occasional flooded unit for repair. The O-ring is the same thickness as in Scout, but the housing does have a greater diameter. That means you need to pay greater attention to make sure you don't have any O-ring contamination. Still, for both units incidents of flooding are low.
Best battery availability
Sport wins here. You can get the six 'AA' batteries for the transmitter and the 9V battery for the receiver just about anywhere. Scout uses a 9V battery in its transmitter, but the 3.6V 1/2 'AA' cell for the receiver is harder to get - and the model of that battery they sell at Radio Shack doesn't work because it can't deliver enough current for the indicator LEDs. Fortunately, the Scout receiver battery does last for about 100 hours of diving.
How do I know Sport battery status?
The red low-battery LED lights up when approximately 1/4 of the battery power is remaining. We recommended that the batteries be replaced whenever the low-battery LED comes on.
We find that more people who start with a Scout eventually buy a Sport. Yet, we also sometimes get the other direction where a Sport owner will buy a Scout. Divers who upgrade to Sport normally seek better performance such as at low range or in confined diving environments. Some also find the Scout LED too hard to read in bright conditions. The few cases we had of divers buying a Scout after they already own a Sport tend to be frequent users who are looking for a receiver size reduction.
Diver's stories about diving with DiveTracker Sport and Scout
Charles Bloomer reports:
I just got back from diving at Cayman Brac. I showed every one my Scout and the other divers kind of though it was not needed. So I had to just say I just liked gadgets.
While doing a drift dive with about 4 knots current I was able to come right back to the boat without a problem. 12 other divers ended up scattered about 1/2 mile away moving away from the island. It very nearly became a dangerous situation. One diver ran out of air. Funny thing they then wanted to know where to get a Scout after that. Thank you for your great product. Now I think I want the Sport model. This will save some lives.
P.S. You need to make one for the airlines so that they can find my missing bag!
Michael Dodge of Escalon, California reports:
The best story I have is diving in Maui with my Sport while on vacation. I took it with me and went boat diving in Maui. The dive master laughed when I told him what it was. He said he didn't need that with clear water and his compass he could always find the boat. It was a night dive and I set everything up and jumped in. At the end of our 55 plus minute dive he points the way back to the boat. I turn on my sport and do a quick circle in place and point in a different direction than he does. He looks surprised at me as I indicate a different direction. I point to the lights on the sport receiver, he shrugs as we start up. As we get shallower he is very surprised to see the lights of the dive boat just ahead. When we surface he is a believer. He says well I usually just start up in the direction of my compass and as we approach the surface I can see the lights, but that thing is awesome, it really can tell where the boat is.
Doug McIntyre reports:
Just got back from another 4-day trip on the Conception from Truth Aquatics. My Dive Tracker Scout performed perfectly as usual. Even though this year they reset their transmitters (for the rental Sports) to the same Pulse rate as that used by the Scout, I used my own transmitter hung over the side. A few times, I forgot to pull it up after the dive. Even though the housing now has some battle scars from the prop it is still working great.
Your Dive Trackers make for a much more relaxing dive. This trip I came up under the boat on 17 out of 18 dives. The only exception was when the receiver battery died during the dive.
Bret Marquis of Sandy Eggo, California reports:
I dropped my sport transmitter over the side of my brothers boat offshore San Diego. Since it was late at night and I wasn’t geared up, we left it.
It took a week for me to get my boat back in the water since we’ve had a series of storms come through San Diego lately. Complete with small craft warnings. It was almost two weeks before we could come back and look for the dropped transmitter. We used a rather informal approach to finding it. Consisting of repeated query’s “are we there yet?” with the usual response of ‘I don’t think so’ an dipping the sport receiver in the water and pointing it around. Much to my surprise, it worked. The pacific is a big ocean and transmitter batteries are finite. It took about 10 minutes to find it nestled near the base of some kelp. I just wanted to say thanks. Nice product, works great.
I use it mostly to find my boat again when diving in the kelp off San Diego. Saves repeated surfacings through the kelp forest to find my boat. I hang the sport overboard about 15 ft below the boat and use a scout to find it. I nice product. Works well. I just wanted to share that with you.
Thomas C. Thomas of Levittown, PA sent this note with his repair request:
This thing has been all over the world and seen more water than a fish. It is actually quite dependable up till now.
Tracie Burdine reports:
I wanted to write and say thank you very much for shipping us the new unit. We used it this past weekend in the Channel Islands and it worked perfect. I can't thank you enough for the expedited attention you gave to us. We have told several of our friends about your units and they will hopefully be contacting your company in the near future to purchase a set.
Jean Pierre of the Pacific island of New Caledonia reports:
I dived with, I used it and it works fine. I am happy. I am an aquarium fish collector, it's really a great help for my safety. I can target fish at a greater distance from my boat than before without the threat of being lost after having collected the fish (some fish species run away by changing frequently of direction and sometimes escape far).